How To Deal With Student Loan Servicers And What You Need To Know About Them

If you obtained a federal student loan to cover college expenses, you would not be required to repay the government. Numerous loan servicers work with the US Department of Education to ensure that federal student loan borrowers repay their debts. This is essential for the procedure of loan repayment. It would help if you comprehended the function of your loan servicer.


Who are the loan servicers?

Student loan servicers oversee your federal student loans’ distribution, invoicing, and customer service. If you have many student loans, they may assist you in deciding which repayment plan to choose and whether to combine. Need to delay or postpone anything. In addition, they may assist you in setting this up. Loan servicers provide a one-stop shop for all information on federal student loans. They may also assist you with modifying your debts.


The largest firms that serve student loans are listed.

Here are some of the largest organizations that assist with student loans:


EdFinancial (HESC)

Financial Services has been servicing loans for over 25 years based in Knoxville, Tennessee. They deal with federal and private student loans and institutions that need assistance with processing financial aid. They also deal with schools that need assistance.


Federal Loan Administration (PHEAA)

FedLoan Servicing, a non-profit organization, was established in 2009 to service federal student loans in partnership with the US Department of Education. FedLoan Servicing does not profit from loan servicing. It is managed by the Pennsylvania Higher Education Assistance Agency (PHEAA). It is headquartered in Harrisburg, Pennsylvania, and employs many people.


Greater Great Lakes Educational Loan Services, Inc.

For over 50 years, Great Lakes Higher Education Corporation and Affiliates served as a guarantor, servicer, and philanthropist to assist students in getting college admission. Nelnet acquired them in 2017 to service both private and government debts.



There are three offices in Missouri and one in the District of Columbia. MOHELA is a loan servicer with headquarters in St. Louis, Missouri. Federal student loans have been available for more than three decades.



Some individuals believe that Nelnet is the largest student loan service provider in the United States. They have their headquarters in Lincoln, Nebraska, serving federal and private student loans. Also, they own it. They are a for-profit New York Stock Exchange-listed firm.


Provisioning for OSLA

Since 1972, OSLA has been in charge of student loans. They are experts in handling federal student loans. The state of Oklahoma established the organization as a public trust. It is a non-profit organization.



Advantage, a division of Maximus Education, assists the US Department of Education with Direct or FFEL loans. A branch that works for Maximus Education LLC is an advantage. Navient was a student loan servicer. However, it ceased working for the US government in September 2021, at which point Advantage assumed responsibility for the loans Navient formerly managed.



ECSI is the name of a firm founded in 1972 that manufactures educational computers. In addition to servicing federal student loans, this company also provides tax document services, tuition payment plans, and return administration, among other services.


Organization for Default Resolution

This division of the US Department of Education assists individuals with unpaid federal student loans or who have overpaid their grants. Federal Pell Grants, for instance, may require a portion of repayment if the student receives more money than necessary.


SoFi Student Loans

Typically, the lender is responsible for loan servicing if you need a private student loan. Private loans might be helpful for students who do not get enough government assistance or scholarships to pay for college. They do not always offer the same advantages as federal student loans, such as deferral possibilities or the chance to file for Community Service Loan Forgiveness. Thus they are often explored only after all other choices have been exhausted.

SoFi provides undergraduate and graduate students and their parents with private student loans. Four repayment choices are available for these loans, and no costs are associated with them. As soon as you get a loan from SoFi, SoFi is responsible for paying off your obligations. The SoFi app and website allow borrowers to repay their debts. They may also get assistance at any moment from customer support.


Identify Your Loan Servicer

When the funds are received, your loan servicer will be selected automatically. You cannot choose them. Don’t worry if you don’t know who services your loan. You may still get a refund. It is simple to locate a service provider. By visiting the Department of Education’s website for student assistance, you may learn about your federal student loans and how to contact your loan servicers. Student loans may be transferred across providers, but you should be informed if this occurs.


Is it possible to switch servicers for student loans?

Student loans may be transferred from one provider to another, although this is seldom done at the borrower’s request. One approach to switching servicers is converting federal student loans to private loans.

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